Unbox DecemberSpecialty Advent Calendars

Contact Us

Email us

For product questions or help with an order, email Unboxdecember@gmail.com. For an existing order, include your order number and a description of the issue. For damaged or incorrect items, include photos.

Before you order

Questions about a calendar, shipping, or returns? Check our Shipping and Returns & Refunds pages first — they cover the most common questions.

Order questions we can help with

Delivery status and tracking
Damaged or incorrect items
Returns and refunds
Changes to an order you've just placed

Buy with confidence

Know exactly where you stand

Review your total and our policies before placing your order.

Encrypted checkout
Payment is handled by Shopify's secure checkout. Your card details never touch this site.
Your total before you pay
Shipping and taxes are worked out for your address and shown before any payment is taken.
Returns & order concerns
For damaged, incorrect or unwanted items, email us with your order number and details before sending anything back. Return eligibility and any proposed remedy must be confirmed for your request.
Confirmation & tracking
Check your order confirmation and shipment updates for tracking information where available.

Returns & support

Questions about your order?

For damaged, incorrect or unwanted items, email us with your order number and details before sending anything back. Return eligibility and any proposed remedy must be confirmed for your request.

Read the returns policy How shipping works

Prices are in Canadian dollars. Shipping and taxes are calculated for your address at checkout, and nothing is charged until you confirm your order.

Checkout accepts Shop Pay, Google Pay and card payments — the options available for your order are shown before you pay.